TIME & SPACE, in business since 1997, started as a licensed retail operation and later expanded into a vendor marketplace venue and promoter. Since our inception, we have served thousands of customers. Our excellent customer service and product knowledge have been rewarded with a loyal and growing customer base. In addition to a presence in industry magazines and trade shows, we have retail stores in the historic Monroeville Mall in Pittsburgh, PA where we host various vendor marketplace shows. We encourage you to contact us for more information on our company, our merchandise, and our events, as well as to review comments and reviews left for us by thousands of satisfied customers. TIME & SPACE 600 Center St Zelienople, PA 16063 USA PHONE: 724-513-8245 E-mail: info@timeandspacetoys.com **SHIPPING for ONLINE PURCHASES** -Standard Shipping is USPS Priority Mail & Parcel Post depending on size and destination. Items generally take 2-3 days transit time to most US addresses. -Express Shipping option is available. This is USPS Express Mail service and is overnight to most US addresses. We make every attempt to ship thes orders on the same day they are received, however it may be be possible to ship until the following business day, so please factor this extra day into the transit time. -Shipping charges include handling fees and insurance. **SATISFACTION GUARANTEED** -All items are mint in original package. -Items will be packed exceptionally well, in sturdy boxes, with sufficient packing in order to minimize the risk of damage in shipping. - All orders are guaranteed to arrive (we will replace the order or refund your money if the package does not arrive) and will be shipped with tracking numbers. **RETURN POLICY** -If your merchandise is received in less-than-acceptable condition, or if it is not what you expected, we will gladly accept returned merchandise within 30 days (of the date items are received) and give a full merchandise refund. -Merchandise must be returned unopened still sealed in original packaging and in the same condition in which it was received. -YOU MUST CONTACT US FIRST BY EMAIL TO RECEIVE A RETURN AUTHORIZATION. Merchandise returned without a return authorization will be refunded, at our discretion, minus a 20% restocking fee. Merchandise returned that has been used or removed from packaging may not qualify for a full refund. Be sure to accurately describe the packing condition when requesting the return authorization. **INTERNATIONAL ORDERS (OUTSIDE THE U.S.) -Orders sent outside USA are shipped via USPS Mail (Priority Mail or EMS depending on country, box size & weight). -In rare instances, some items shipping to non-continental addresses (HI, AK, PR, APO) and to international addresses may require additional shipping charges due to their size and/or weight. You will be notified by email if additional shipping charges are applicable and we will request your authorization to charge the additional amount. -Please note that many countries may charge import duties on merchandise purchased outside one's home country. Non-U.S. customers should be aware of possible duties when making the decision to purchase outside their country.